Facebook is not an ideal platform to promote bookings, but it is still a powerful tool for communicating with guests and potential guests.
Hotel TVs – what guests want to watch
By Nick Baker: The way that guests use hotel TVs is changing and hotels will need to adapt the type of TV services they provide in order to keep their guests happy and stay profitable.
Why the hotel market is different in Dubai
By Nick Baker: There is a symbiotic relationship between hotels and the social scene in Dubai which means extra revenue opportunities for hoteliers.
