The future is all about personalization and engagement; it is about bridging the gaps between apps, customers, hotels and restaurants.
Keep up with the new ways millennial travellers are paying
Hotels need to ensure that they are offering their younger guests not only the payment options that they want, but also providing them with the information on what selecting each option means.
Marriott rolls out Alipay to woo Chinese travellers
Working with China’s largest e-payments provider, Marriott will initially activate Alipay at 10 hotels in greater China, gradually expanding to other hotels in China and across Asia by mid-2016.
Mobile milestones your hotel must meet
Hoteliers who want to stay competitive, both now and in the future, should adopt these three mobile milestones—or risk falling behind.
