Every hotelier knows that housekeeping is a vital aspect of any propertyÕs operations. All it takes is just one look at an online review site to see just how sensitive guests are to errors in this regard. Seldom do we managers know how to actually do what they do so that we can truly empathize with the issues they encounter on a daily basis.
A checklist to turning the luxury hotel experience into online bookings
Affluent consumers often choose experience over items and are looking to have new experiences when traveling. Here are ten tips for converting the luxury traveler’s dream into a reality at the lowest cost of sale per booking for your property.
