With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.
Checking the changes to Hawaiian luxury with the Halekulani
We talked to Hotel manager Davide Barnes to see how the property is fairing post an 18-month renovation at the outset of the pandemic in 2020 and what every hotelier can learn about managing the reopening process after a full-scale PIP.
IHG Hotels & Resorts strengthens leading position in the luxury & lifestyle segment
IHG Hotels & Resorts (IHG), today underlines its growth in the Luxury & Lifestyle segment. Currently, IHG boasts one of the largest Luxury & Lifestyle portfolios in the world, consisting of six acclaimed brands that represent 22 percent of its global pipeline* – nearly double its stake from just five years ago. IHG has driven its ambition forward through a combination of strategic expansion, dedicated Luxury & Lifestyle expertise and significant investments in its wider enterprise platform to fuel brand awareness, consideration and loyalty.
The Peninsula London opens
Decades in the making, The Peninsula London is the first British hotel (and the 12th overall) from the almost century-old Peninsula brand. It perfectly displays The Peninsula’s ethos to show off the best of every city through art, hospitality, cuisine and philanthropy – with intention and longevity at the forefront. The Peninsula London has been designed and appointed to embody the finest craftsmanship in collaboration with Britain’s most creative minds.
Hyatt strengthens position as leader in luxury, lifestyle and leisure in 2023
Hyatt Hotels Corporation shared today that Hyatt is positioned for continued transformative growth in 2023 and beyond with a record pipeline of approximately 117,000 rooms worldwide as of year-end 2022. Notably, nearly one in four pipeline properties is classified as a lifestyle hotel, representing 10 percent of the existing base of hotels, further strengthening Hyatt’s leadership position in the luxury, lifestyle and leisure segments. The significant growth of these high-value properties in Hyatt’s portfolio expands the compelling guest experiences that can further drive World of Hyatt loyalty penetration across the Hyatt portfolio.
Rosewood Schloss Fuschl to open late 2023
The legendary Hotel Schloss Fuschl in Austria, which will be managed by Rosewood Hotels & Resorts is scheduled to reopen in late 2023.
Luxury hotels urged to enliven social media offerings to tap into Chinese consumer market
The most effective kind of luxury tourism today is “aesthetic”, “escapist” and “immersive”, and this can be realised through the right social media strategies.
Kontiki Expeditions joins Small Luxury Hotels of the World
The first water-based member of the SLH portfolio, Kontiki Expeditions offers sustainable stays off the coast of Ecuador.
“Luxury” accommodation is the new black – moving from the word to the meaning
Luxury is an evolving concept. Luxury these days, thank to baby boomers and millennials, is more often associated with experiences, sustainability, and authenticity.
Mandarin Oriental and Oberoi strategic alliance
Joint efforts provide synergies for both brands enabling both to further evolve the meaning of luxury hospitality.
