Leadership and management are terms that seem to be used interchangeably within the industry. We discuss the difference between leadership and management and the important skills of hotel professionals in the future with Tracy Walker from Torrens University.
Free Executive eLearning
Supporting current and aspiring hoteliers to make a positive start to 2021 with 10 free hotel leadership courses.
How leaders are managing remote teams
Enabling your team to work remotely can be difficult, especially during the coronavirus pandemic. We’ve made this guide to help you get your team online and improve your remote processes.
Leadership and legacy: How will you be remembered?
As the lodging and F&B industry begins to reemerge from the pandemic-induced shutdown, we will need true leadership. But what does a good leader actually look like or act like? What are the key traits of a good leader that lead to his/her success and the success of the surrounding team?
A testing time for hospitality leaders
Hospitality and tourism will be badly impacted in the short term, but it also has the opportunity to demonstrate how it can make a significant positive contribution throughout this crisis and beyond.
Three lessons for hotels from the British Royal Navy
We can all learn a ton about how to grow any organization into our own veritable empire by following some examples from Her Majesty’s Naval Service.
2019 in Review: HR Insights
As 2019 comes to a close, and a new decade in hospitality begins, we’ve collected the top eHotelier insights across the year. Here are 3 of the most clicked and shared HR insights for 2019.
Trip.com Group CEO talks female leadership
Trip.com Group CEO Jane Sun spoke with Goldman Sachs Chairman and CEO David M. Solomon as part of the recent Goldman Sachs 10,000 Women event held at Tsinghua University.
Star performers need to be identified and valued
While hoteliers tend to be very good at weeding out those who we find unable to excel in a service-based culture, at the same time we often overlook our star performers or do not give them the motivations they need to stay enamored.
Out now: Revenue Management 2020 – eHotelier Industry Journal
Take a deep dive into the science and art of revenue management with the latest edition of the eHotelier Industry Journal: Revenue Management 2020.











