In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry’s seamless operation.
Dealing with the key pandemic-born issues in 2022
Let’s look at the macro-issues thrown up by the COVID-19 and how you can put them to rest early in the year so that you can devote more time to pursuing new projects to grow the brand.
