The pace of innovation across every industry and every company is astounding today, from natural language processing and data sciences to artificial intelligence and virtual reality. How exactly these mega trends are going to affect our industry, and hoteliers specifically, remains to be seen, but we do know that tomorrow will look very different from today.
Unlocking a hotel innovation strategy
It is human nature to always look for a better, more enhanced experience. Arguably, innovation is the key idea that is shaping corporate life, or even defining the actual corporate mission. Hospitality firms are not indifferent to the changes occurring at the level of their competitors, the fast-paced market, or emerging technology breakthroughs.
How hotels can survive the inevitable flattening of pace
During the 2008-2009 economic downturn, the corrective actions for such times of hardship were simple. Now, however, it would seem as though we are confronted with a mercurial problem, that of a flattening of pace.
Marriott opens hotel innovation incubator – M Beta at Charlotte Marriott City Center
Every corner of the hotel allows for rapid prototyping, inviting guests to test and give feedback in real-time, ultimately shaping their future hotel experience.
Park Inn by Radisson launches global ‘INNovation Room’ program
The ‘INNovation Room’ is a new program designed to unlock and nurture creativity among hotel management school students. It’s a competition for groups of students to pitch ideas to a panel of judges, with the aim of creating a more innovative guest experience at the Park Inn by Radisson hotels.
Let Customers Power Your Innovation Strategy: Insight from Expedia
OCC speaks to Scott Crawford, VP, eCommerce, Expedia to share customer-driven innovation tips.
The New Travel Experience: Customer Driven Innovation
In the build-up to Your Customer Driven Innovation Day on June 15-16, One Connected Community (OCC) caught-up with key speakers at Expedia, AirFrance-KLM, citizenM and Thomas Cook to share thoughts on the importance of reclaiming direct, profitable relationships with customers in 2016.
Technology and Innovation in Retail 2016 will gather industry thought leaders
This May, the leading retail experts in the GCC region will come together at the Technology and Innovation in Retail 2016, taking place on 10th & 11th May, 2016 in Dubai.
Marketing Innovations for Sustainable Destinations
This week’s book of the week – Marketing Innovations for Sustainable Destinations is a collection of groundbreaking and stimulating chapters that explore innovative marketing operations, interactions and experiences, illustrating how each contributes to the sustainable development of destinations.
ExCeL London hosts Hotelympia 2016
Britain’s most comprehensive hospitality event, Hotelympia, returns February 29 – March 3 at ExCeL London.
