Take part in research to guide debate and identify potential challenges and solutions about the future of the events and diversity and discrimination in the industry.
Road to recovery 2020: Learn. Connect. Lead.
HSMAI is setting the stage for industry recovery through the newly developed HSMAI Road to Recovery 2020 fall education plan.
Keep components of a Return to Operations plan
Distilling a return to operations plan into its component parts is the secret sauce to making it manageable. Ultimately, the process for developing a comprehensive plan covers four main themes.
Rethinking customer journey in the post-pandemic business recovery
Recent HSMAI Region Europe webinar revealed membership research about new working processes and offered valuable insights on how to navigate the challenges and capitalise on opportunities.
What’s changing for hotel management company digital marketers
HSMAI hosted a similar program for hotel management company CDOs, giving participants a chance to catch up and share new insights since the last roundtable for this group was held in April.
The five changes expected in the hotel industry
The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Here are changes that the new normal is likely to bring forward in the hotel industry for owners and operators.
Five changes expected in the hotel industry
The landscape continues to change rapidly, and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come.
The First 100 Days: action plans for the ‘new normal’
There is tremendous value in slowing down and dedicating the time to take stock of where you’ve been and where you’re going; providing clarity for you and everyone who relies on your direction. Only after that can you put together a set of goals that will keep you and your team focused and prepared as soon as the “new normal” starts.
Hospitality industry united for “Buy One, Give One” Campaign
A “vacay layaway” program designed to generate immediate revenue for hotels, while simultaneously providing a “thank you” to healthcare workers who have been tirelessly working on the front lines.
HSMAI special report: Crisis communications for hospitality marketing professionals
In a crisis situation, business leaders don’t just need information. They need inspiration. They need success stories.
