Designed by IEHA and Kimberly-Clark Professional, the inaugural Heart of Hospitality Award launches in January, with nominations open through July 2015.

The HOTELbeat solution features modules for a variety of operational areas, including front desk/redbook logging, housekeeping, maintenance, lost & found and staff dispatching.

By Pam Carroll: While the likelihood of someone checking into your property carrying the Ebola virus remains low, all of us who host members of the travelling public have a responsibility to be prepared for guest illnesses.