Launch of new FCS e-Laundry solution helps track transactions and costs for hotel operations with substantial laundry service demands
Motivating the heart: Three time-tested methods for motivating your housekeeping team
Since much personal motivation is derived from a competent and caring manager, your efforts to improve the quality of the housekeeper’s working environment will reflect directly in higher motivation, achievement and morale.
Hawthorn Suites by Wyndham leveraging Deep Cleaning Tool from HotelTap
“Spring cleaning” is now happening 52 weeks a year thanks to the new Room Logs: Deep Cleaning tool recently added to HotelTap.
Five-star housekeeping needed for five-star properties
No matter what your brand or luxury status, housekeeping remains a prickly beast and a constant challenge. Here are some common, but easily rectifiable housekeeping errors.
Housekeeping is the core of the hotel
Housekeeping is much more than toilet brushes and bed making undergraduates at the Edge Hotel School at the University of Essex and Wivenhoe House’s housekeeping staff were told by a panel of experts during a session presented by the UK Housekeepers Association (UKHA).
ABreez minibar management software
Gives F&B teams a cloud-based, mobile minibar app that delivers departure data, real-time room status, productivity reports, inventory updates and more via any mobile device.
Housekeeping at the Royal Household
By James Brackley and Jennie Darling: Undergraduates at the Edge Hotel School got an exclusive insight into the unique housekeeping operations on a special tour of WIndsor Castle.
What story do the tiny details in your hotel tell?
By Tim Millett: What can we do to make sure that we are committed to the details for which we will become known? There are 3 simple steps.
Kempinski signs multi-use property development in Kuala Lumpur
The 260-key Kempinski hotel and the Kempinski Residences with 403 units will anchor the development in the hotel tower, together with up to 1,092 units of 8 Conlay Residences serviced by Kempinski in two adjoining towers, all linked via a central retail podium.
Harnessing the new word of mouth – online advocacy
Transforming advocacy into promotion at numerous points in the customer journey becomes a continuation of your customer delight and a new form of “word of mouth”!
