Hotel Operations Summit India (HOSI) is the only dedicated forum for hotel professionals in the region, offering valuable perspectives on improving operational efficiencies, enhancing service standards, optimising revenues and increasing bottom lines, bringing together the most influential gathering of leading hospitality professionals in India, including industry specialists, senior leadership, management teams and operations heads.
What do COOs want from their General Managers?
Beyond simply achieving their budget targets, General Managers need to help develop a clearly defined strategy for their hotel and stick to it.
Challenges faced by today’s General Managers – direct from HOSI
General Managers are the CEO of their hotels and face three big areas of responsibilities concerning people, risk and reputation.




