An improved guest experience strategy, as we all know, is a definite way to increase guest loyalty, improve online reviews and reputations as well as increase revenue in the long run! @Hotelogix
The Millennial paradox: How to save the planet and keep travelling
Even though Millennials are actively questioning today’s global consumption culture, at the same time they’re planning their next vacation somewhere far away, It’s why smart hoteliers are ‘going green’.
Marriott’s unique members only experiences
From the style and glamour of Milan Fashion Week to a braai master class in South Africa, to an epicurean journey through mesmerizing Jordan, to romantic island getaways, members enjoy exclusive access to enthralling experiences. @MarriottRewards
Five IoT (Internet of Things) solutions that can improve your guest experience radically
Anticipating guests’ needs and creating personalized experiences can be streamlined by this list of exciting IoT tech.
How to build an emotional bond with demanding hotel guests
Personalization drives positivity. The little, unexpected things boost the overall experience and add unique elements that help build a strong relationship with guests.
Maestro PMS browser-based software suite improves staff productivity for 10-property Cape Resorts
Maestro multi-property centralises cross-selling, integrates activity & spa management, event sales, owner relations and guest service for the award-winning destination. @MaestroPMS @CapeResorts
Silver Reef Casino Hotel Spa to streamline operations and improve guest satisfaction with Agilysys solutions
Visual One®, InfoGenesis® & Eatec® solutions chosen for hotel & casino property. @agilysys @TheSilverReef
Scenic Hotel Group adopts TravelClick’s industry-leading iHotelier® Booking Engine 4.0
New Zealand’s largest independent hotel group selects TravelClick to maximise bookings and drive more revenue. @TravelClick
Moxy Hotels teams up with comedy group for staff training
The collaboration includes fun improv activities for guests and locals to play at Moxy Times Square. @MoxyHotels
Where is hotel technology going?
These technologies are designed to give guests a better experience and implementing them can only help hotels improve their service.