Like in any other business, in the hotel industry too, guest satisfaction is a core factor that determines the success of your hotel business.
Beekeeper Joins Panel of Experts at NYU to Discuss Operations and the Guest Experience
Operations Workshop XIV to investigate how improving the employee experience can lay the foundation for delivering an exceptional guest experience
Sustainability in hotels – an easy task or continuous compromising?
Eco-consciousness is on the rise in the hospitality industry but making big environmentally friendly changes might be a more difficult task then you might think thanks to guests’ expectations.
5 unique experiences hotels can use to attract guests
As travelers become savvier and seek out new experiences, the hotel is in a great position to leverage their destination to offer something unique to their guests.
Why guests leave hotel reviews (and how to get better ones)
What can you do to ensure that guests are both more motivated to write you reviews, and at the same time don’t feel the need to post negative reviews online?
How can your independent hotel compete with group hotels
Staying competitive is key to success. In the hotel industry, small independent hotels always have to compete with bigger brands or chain properties to attract guests, sell more rooms and to earn more revenues. @Hotelogix
How to keep an old hotel relevant to modern travelers
We caught up with Hotel Royal Manager Henrik Lind to discuss his philosophy on hospitality, the hotel’s unique interior, and amenities that revolutionize the guest experience.
When does the guest experience start?
For most, the thrill of travel starts the minute that the decision is made to take a trip.
TUI tests augmented reality glasses in Palma de Mallorca
Excursions with augmented reality allow customers to individually explore cities and places of interest. @TUIGroup
Mapping a hotel brand worth experiencing
Visualizing your brand’s tangible touchpoints ensures consumers leave not just understanding who you are but having actually felt it.
