While demand makes its way back to pre-pandemic levels, the way consumers spend has changed forever. It is critical for hoteliers to rethink their hotel distribution channels and products.
The importance of traveller-centricity in the new era of travel
As we prepare for the upcoming holiday season, it is important to emphasise a traveller centric approach and provide more security, inclusive offerings, and flexibility.
The one service hotels must outsource during periods of high demand
For hoteliers, planning the right resources to satisfy guest demand is a fine art at any time of yearÑespecially when unpredictable events and seasonal demands create dramatic shifts in inquiries and bookings. It is a balancing act aimed at capturing as many sales as possible while avoiding a resource drain and high costs associated with additional staffing.
