Global CRM study preview: What hotels look for in a CRM
This is the second article in a preview series of H2C’s Global CRM Study, a collaborative report that leverages interviews…
Global CRM Study preview: The top challenges when it comes to CRM
This is the first article in a preview series of H2C’s Global CRM Study, a collaborative report that leverages interviews and a global survey to explore the current state of CRM in the hospitality industry.