Announcements, Insights

Who’s the Host?

Through a survey of over 1,000 industry professionals, eHotelier provide an insight into the industry’s views on the changing role of the general manager and host.

Insights

Why we love the hotel business in ten parts

Have you ever sat back for a moment to reflect on the profession of hospitality? With all its ups and downs, could you think of any other business you would rather be in? As someone who admittedly has never been at the helm of a property with the exception of short term MOD responsibilities, I feel as close as anyone can be to hotel management. Yet I recognize that it is not the same as the burden of being general manager.

Hotel staff
Insights

Three early warning signs your staff may need a training refresher

Every general manager should implement regular staff training sessions throughout his or her property, both to keep employees motivated, and to ensure that their skills are up-to-date. Skills that are not consistently practiced or used on the job will degrade over time, and desired behaviors will deteriorate unless they have become second-nature to the employee.

Staff training
People

Dimitrios Zarikos appointed General Manager at Four Seasons Cairo

The team at Four Seasons Hotel Cairo at Nile Plaza has welcomed Dimitrios Zarikos as the new Regional Vice President and General Manager. Mr Dimitri is a Four Seasons veteran with a wealth of experience that has spanned the globe, and a great spirit and sense of humour.

Dimitros Zarikos
People

Centara Grand Beach Resort Samui appoints new GM

Centara HotelsÊand Resorts announces the appointment of Denis Thouvard to the position of General Manager of Centara Grand Beach Resort Samui, Thailand. Mr Thouvard is French national who firstly joined Centara HotelsÊand Resorts team in 2009 as General Manager for the opening of Centara Grand Beach Resort Phuket.

Denis Thouvard
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