Concentrating on the mental health of your talent can not only increase staff productivity and reduce staff turnover, but also enhance the guest experience with a proven effect on your bottom line. Here are a few strategies to help you achieve that.
Royal Flush! – hotelkit ranks first in 5 categories at Hotel Tech Awards
hotelkit ranks first in all nominated categories once again.
Why employee engagement is so important in the hospitality industry
Well-trained employees and those who boast of their extensive experience can provide great guest service easily. Here are five ways to secure them within your manpower roster by keeping them highly engaged.
Combat hotel turnover with employee engagement
As hoteliers look for innovative ways to keep their existing hospitality staff and be competitive in recruiting new employees, they should begin with taking the pulse of their frontline teams to assess, and improve, their internal communication strategy.
