In the realm of hospitality, the dynamics between order value, tip amounts, and service charge levels play a crucial role in determining the overall income of service staff. The traditional model of manual order taking and payment processing often leaves room for inefficiencies and missed opportunities for upselling and enhancing the guest experience. However, with the advent of mobile ordering solutions, there lies a significant opportunity to not only streamline the ordering process but also positively impact the financial outcomes for employees.
HSMAI & ZS release Incentive Plan Research Report
The report is designed to help hospitality leaders make informed decisions to maximize the design and success of incentive plans.