Covid-19 provided hospitality employees with a new lens. They became creative. They became entrepreneurs. They sought out opportunities in different industries. Can emotionally intelligent leaders bring them back?
How tranformational leaders can become emotionally intelligent, driving organizations to growth and success
Leaders need a high emotional intelligence quotient (EQ) to be successful, and the good news is that EI can be developed with training. Is it possible to increase EQ?
Revenue management as we know it is quite fractured, but this is about to change. Hotels are increasingly applying revenue management to all revenue streams, so that they can optimise every touch point they have with guests and drive profit. But where does this leave the revenue manager?