In April 2018, Philippines’ President Dutarte decided to close Boracay’s Island for six months for rehabilitation. What lessons can be learned from this recent overtourism example?
Global hospitality CEO survey: What trends are shaping the hospitality and leisure industry?
Hotels must go beyond the tried and tested and experiment with new features, take risks with new ideas, and anticipate what will be most attractive to guests. Hoteliers must make the right decisions about these new services and leverage technology and skilled staff to provide them at a high level.