From meaningful brand architecture to brand expansion strategies, here’s a look at key lessons traditional hospitality players can learn from the digital giants.
Three reasons why training in hospitality matters
How two consecutive audits as “mystery shopper” for a hotel company unveiled striking differences in staff performance… and the need to focus on training.
What Millennials look for in their first hospitality job
What should millennials’ ideal employer offer to attract them: more money, great reputation or a good working environment? A survey of graduating students from four Swiss hotel schools provides valuable insights.
