Many travelers with standing reservations haved endured horrible customer experiences as they tried to cancel for a full refund or get some form of credit due to the Coronavirus pandemic. Those sentiments might outlast the virus itself and will influence which channels customers select once travel resumes in earnest.
How hoteliers can get savvier at driving their own reservations
Here are eight savvy and actionable tips you can implement right now to improve your booking engine conversion.
Get your guests to book direct: top challenges to address
There is plenty of scope ahead for hotels to really push their ‘book direct’ propositions to increase direct revenue without paying out so much commission to OTAs.
5 clever ways to increase hotel revenue with guest experience
Like in any other business, in the hotel industry too, guest satisfaction is a core factor that determines the success of your hotel business.
Hilton, Wyndham, Hertz & Caesars to Achieve a Personalized Travel Future
Across the travel industry margins are under increasing pressure and brands are looking for ways to deliver business efficiencies while…
[Download eBook] Guide to Increase Direct Bookings for Your Small Hotel
The world is mainly dominated by a hotel market that’s based online and reigned by OTAs. With such a picture…
5 unique experiences hotels can use to attract guests
As travelers become savvier and seek out new experiences, the hotel is in a great position to leverage their destination to offer something unique to their guests.
How can your independent hotel compete with group hotels
Staying competitive is key to success. In the hotel industry, small independent hotels always have to compete with bigger brands or chain properties to attract guests, sell more rooms and to earn more revenues. @Hotelogix
Global direct hotel bookings surge by 103% over the Black Friday weekend
Black Friday is becoming one of the biggest days of the year for hotel bookings. @Hotelchamp_com
Direct Booking Summit 2019: new locations announced
Two new exciting chapters of an industry-leading conference: the Direct Booking Summit.
