Radisson Hotel Group made the strategic decision to implement hotelkit as their chosen digital communication platform.
Digitally connecting with guests onsite boosts service, satisfaction scores and more
Leveraging the hotel’s web-based Guest App to gauge satisfaction early in the guest journey will go a long way in improving net promoter scores and showing guests and staff that you care.
Digital communication is even more vital to guest experience post-pandemic
Digital communication is even more vital to the guest experience post-pandemic. Here’s a look at some of the ways hoteliers can leverage technology to automate and reduce workload burden for staff while engaging and maintaining positive relations with travellers.
How digital should your communication with guests be?
Which digital solutions bring advantage to your hotel’s business and how they can be integrated in a useful way?
