Hoteliers are increasingly turning towards data-driven solutions to help them stay ahead of the competition. Why? Because by leveraging guest data, general managers can gain valuable insights that can be used to improve the overall guest experience.
Why data rich organisations will win everytime
Hotels have loads of data, but often fall into the trap of underestimating its true potential. Here are examples that demonstrate the potential of making better use of data to drive incremental improvements to revenue.
TravelClick launches new messenger feature with Guest Management Solutions
TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, has launched a new Guest Messenger feature, which is integrated into TravelClickÕs Guest Management Solutions. With this innovative tool, hoteliers can have text conversations with guests before, during and after stays to not only further engage guests and personalize the guest experience but also build loyalty.
