customer loyalty Archives - Insights
Global News

New Amadeus-IHG research explores the future of hospitality

New research study, Drivers of Change in Hospitality, explores the changes we can expect as guest insight, technology optimization and the ability to hyper-personalize take effect. Informed by over 7,500 consumers worldwide and industry experts, the study identifies three trends that the sector must respond to meet the needs of the consumer of the future.

The end of room types?
Global News

APAC leads the way in customer loyalty tactics

APAC travel brands are driving loyalty by improving their product offering versus creating membership programs, according to Expedia Affiliate Network (EAN) and PointsÕ new Travel Loyalty Report: A Wake-up Call for Sleepwalking Loyalty programs. @ExpediaEAN

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