For hotels, it’s critical to be innovative and win at the technology game, it is critical to always be improving your hotel reputation and generating more demand.
How to use the marketing mix to maximize customer returns
Marketing is all about presenting the right offer in front of the right people, at the right time.
Alice Curry named Vice President of Customer Care for American Airlines
American Airlines announced today that Alice Curry has been promoted to Vice President of Customer Care. She succeeds JonCarlo Gulbranson, who was previously named Vice President of Operations and Crew Performance.
Hospitality financial leadership – Measuring labor productivity part II
In food and beverage, you want to get obsessed about a similar measurement like you do in the rooms division. In F&B it is Òhours per cover served.Ó
