Airbnb announces the appointment of Melissa C. Thomas as Head of Global Diversity and Belonging.
The new club culture: what hoteliers should learn from private membership clubs
These inexpensive tricks can give your hotel a significant competitive edge over short-term rentals.
A culture of trust and how to create it
A culture of trust creates a culture of success. Are you an empathetic manager who associates trust to come to with workplace issues that may be sensitive in nature? @NHGHotels
Understanding cultural differences in hospitality
Culture is a complex and dynamic topic that can be difficult for todayÕs managers, or anyone, to deal with. But what do we mean by culture? There is a wide range of definitions, but it can be understood that culture governs our view in life.
Affecting positive culture change during a hotel takeover
It takes considerable time and energy to reinforce the culture at a property in transition. Here are four key components that will impact how quickly that new culture is adopted.
What really works in the hotel business?
According to the 4+2 formula for success in the hotel business, you need good strategy, execution, culture and structure, plus two items in the talent, innovation, leadership, mergers and partnerships categories to perform well.
Why you should cultivate cultural tourists
Experienced and educated heritage and culture tourists spend about 36percent more than general leisure tourists.
