Nestled in the Appalachian Valley is the Crystal Springs Resort featuring two hotels – Minerals Hotel and Grand Cascades Lodge – 10 dining outlets, eight wedding venues, six golf courses, 30 meeting venues, and two luxury spas. In addition to these guest-experience venues are indoor and outdoor pools, a state-of-the-art sports club, unique culinary experiences, and signature events. Keeping track of these elements proved challenging until management decided to abandon its existing property-management system and return to its former solution, Maestro PMS.