Cruise lines may be perceived as the safer option for older travelers because they are taking quite draconian measures to transform their ships into water-bound bubbles. Here are five big takeaways from the success of cruise lines that you can apply to your property.
Twelve fundamental lessons from the cruise industry
The challenge we face is that luxury hotel guests are also luxury cruise guests, and they don’t emotionally distinguish between the two – a room is a room, no matter its geographic position.
Humanoid robot interacts with guests onboard ship
New to the on board staff of Costa Diadema is Pepper, the first robot in the world able to recognize main human emotions and proactively interact with the surrounding environment.
Resort for a Day adds four new destinations
Resort for a Day gives cruisers a variety of resort day passes at more than 20 resorts in 16 destinations at popular ports of call.
