Ultimately reseravations are what matters., so hoteliers should embrace loyal customers, regardless of what channel they use.
The new wave of brand loyalty
The next 12 months of recovery will be vital for hoteliers to help travelers embrace the lost art of direct communication and re-establish booking directly as the travel norm going forward.
Cendyn and Avvio partner to power loyalty
Following the integration, Roomzzz will be able to benefit from a simplified and centralized loyalty program across their entire enterprise.
Top tips to build hotel brand loyalty
Check out our top four tips for building brand loyalty, and you’ll be reaping the benefits in no time.
New Amadeus-IHG research explores the future of hospitality
New research study, Drivers of Change in Hospitality, explores the changes we can expect as guest insight, technology optimization and the ability to hyper-personalize take effect. Informed by over 7,500 consumers worldwide and industry experts, the study identifies three trends that the sector must respond to meet the needs of the consumer of the future.
