Properties

Marriott planned for Melbourne Docklands project

Melbourne-based developer Capital Alliance has taken a step closer to delivering its vision to create a landmark destination hotel in Docklands after signing a deal that will bring the first new-build Marriott hotel to Australia in almost 20 years.

Events

Change It Up at No Vacancy 2016

Returning to Sydney on March 15 with the theme ‘Change It Up’, the No Vacancy Australia conference is where accommodation meets the web.

No Vacancy logo
People

Best Western Australasia’s longest serving CEO, Rob Anderson retires

Succeeding Anderson, Steve Richards (former GM Sales & Marketing) has been appointed to the role of Head of Commercial and Spencer Watson (former GM Regional Services and Quality Assurance Program) has been appointed to Head of Operations following approval from Best Western Australasia’s Board of Directors.

Rob Anderson
People

Fiona Pascoe new Director of Sales for Crown Perth Hotels

Pascoe will lead Crown Perth’s Sales teams across all hotels at Crown Perth including the five-star Crown Metropol Perth, the newly refurbished Crown Promenade Perth and the six-star Crown Towers Perth which will be completed in December 2016.

Insights

In search of hotel excellence – Crown Towers Melbourne

Crown Towers General Manager, Shaun d’Cruz believes key to maintaining a high level of service quality is to set clear service expectations and standards which must then be reviewed on a regular basis to ensure all the practical elements of the business are aligned.

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