Mobile learning is perfectly suited to the hospitality industry – it’s effective, flexible, scalable and less expensive than traditional, classroom-based training methods.
Why mobile apps have the advantage in hotel guest engagement
One of the most compelling reasons to develop an app is that it can take advantage of features on the phone that mobile websites cannot.
Swissôtel Berlin migrates to Suitepads to cut printing costs
Suitepads in each room digitally offer information that was previously available only on paper and needed to be reprinted regularly with each new update.
Mobile milestones your hotel must meet
Hoteliers who want to stay competitive, both now and in the future, should adopt these three mobile milestones—or risk falling behind.
Five ways hotels can use technology for a better guest experience
Millennials are a dominating a growing travel segment that looks for hotels that offer quick services. Here are technologies that allow hotels to deliver what they expect.
OTAs dominate hotels in travel app usage
The dominance of OTAs, combined with the lack of branded hotel apps, demonstrate how iPhone owners wanting to book travel experiences are putting OTAs in a position of power on the mobile device.
Insights into the behaviour of connected travellers and how hotels can please them
New report defines Connected Travellers as those who have used a smartphone to plan or book a trip and provides in-depth insight into their habits and behaviors.
IHG launches series of mobile and in-hotel digital technology pilots
The initiatives are designed to reinforce how the group’s digital capabilities add value beyond the booking opportunity to stay connected with guests and develop more meaningful relationships with them.
Four Seasons launches content-rich app
Four Seasons has plans to provide the app in additional languages in coming months, starting with Simplified Chinese and Arabic.
Starwood to offer mobile event apps at properties worldwide
With a customizable app from CrowdCompass by Cvent, attendees can view real-time content like event agendas, speaker bios, presentations and property information from their mobile device.
