Increased popularity of online higher education brings opportunities for hospitality industry leaders to complete an online degree in order to step up in their career while they continue to work.
How to attract high-yielding ADR guests
A successful distribution strategy needs to take two things into consideration: high visibility and high yield. So, what should hotels look for in a distribution partner?
Defeat the Peter Principle with hotel succession planning
Why do we still convince ourselves that our best housekeeper will make an outstanding Executive Housekeeper or that an outgoing Guest Service Associate will make a great outbound salesperson?
Hospitality: A world of opportunities for young entrepreneurs
The changing hospitality landscape is giving rise to a new breed of entrepreneurs. Here’s some thoughts on how educators should best prepare them for success.
A call for the hotel industry to take part in climate action
With one of the largest growth trajectories among industries, hoteliers have a clear vision of their contribution to GDP in the years to come, but have not defined their role in reducing greenhouse gas emissions. Now is the time to do so.
Making Millennial mentoring actually work
Teaching a young, ambitious supervisor is one of the greatest rewards for a hospitality professional and sharing the experiences you have garnered will make your hotel or department that much stronger and consistent.
How to respond to social media backlash
No matter how amazing your hotel may be, it will not be immune to receiving backlash online at some point. Here are some steps to follow when you receive a negative comment on social media.
How to control your food stocks – and the cost of not
Is enough attention paid to controlling the cost of providing this food? Peter Nannestad looks at two of the most effective cost reduction vehicles.
Understanding the Millennial approach to hotel selection
It is important to make sure we’re prepared for when the bulk of millennials reach the age where they are traveling regularly for business and leisure.
Distribution costs conundrum: the misalignment of interest between owners and operators
These two, distinct industry stakeholders have opposite interests due to the different ways they perceive and account for distribution channel costs.
