Angie Hospitality, developer of the world’s first voice and AI solution purpose-built for the hotel environment, announces the release of its next-generation enterprise-class, cloud-managed interactive guest room assistant, Angie. After winning the HTNG TechOvation Award in 2017 for its initial release, Angie has since been outfitted with a variety of enhancements and additional features that are designed to make the solution even more robust and augment its functionality for both guest-facing and operational applications.- Optimized audio input and speech recognition performance
- 28 percent larger and higher-resolution multi-touch IPS touchscreen with wider viewing angle and capacitive touch buttons for easier access to most user features
- Powerful new custom-designed Wi-Fi antennas to maximize guest and property network connectivity
- Upgraded sound system for enhanced sound quality and hands-free calling
- USB-C port to charge the latest devices
- Telephone handset option now available to replace in-room telephone
- Interoperability with more systems, including room control and IP telephony
In addition to the new features, Angie now includes a privacy setting, which allows guests to completely turn off the voice-controls if desired, and use only the device’s touchscreen to access all property amenities and services available through the system.“The diverse and powerful capabilities of voice-control and AI will rapidly transform the hospitality technology industry, and our goal is to leverage that power to an even greater degree in the Angie solution to benefit both hoteliers and guests,” says Ted Helvey, CEO of Angie Hospitality. “With the release of our next generation Angie, we have incorporated the feedback gained from both hoteliers and guests to further improve the guest experience, as well as streamlining hotel operations through the use of innovative, future-proof technology.”
Using their voice or the high-resolution touch screen, guests can learn about property amenities, play their music on Angie’s Bluetooth speakers, make hands-free calls using their mobile phones, order room service, contact housekeeping, control the TV and much more. With additional available modules, guests can also control the room lighting and temperature, make calls inside and outside the hotel, and connect to a secure in-room private Wi-Fi network. Through this network, guests can also connect to casting-equipped guest room televisions to stream their own content.“With Angie’s cloud-powered hotel interface, the system can be implemented as a stand-alone ‘plug and play’ device or easily integrate with other hotel systems to enhance efficiency and maximize revenue,” continued Helvey. “For example, when interfaced with the property’s HVAC, Angie offers the ability to automatically reset temperature and lighting controls when rooms are unoccupied, providing significant savings on energy costs.”
