Dutch operator Oceanwide Expeditions is expanding their partnership with Rescompany Systems Ltd, to now include on-board Point of Sale and Property Management systems technology. The expedition cruise line already utilises Resco’s Central Reservations and Customer Relationship Management systems, as well as the Resco Web API to handle online bookings.
“Since 2013 we have been impeccably served by the inherent functionality of Resco’s technology itself, as well as by the company’s commitment to excellence in personalised project management and technical support”, says Michel van Gessel, CEO of Oceanwide Expeditions. “Integrating Resco’s on-board management components is the logical next step, and we’re looking forward to continuing a successful partnership in this expanded capacity”.
The Oceanwide Expeditions fleet of five joins over 140 cruise vessels currently operating Resco’s PMS and POS systems for seamless management of guest embarkation, on-board sales, excursions, and more.
Says Resco Managing Director Peter Winqvist, “Our software has been specifically engineered with flexibility and scalability in mind, allowing us to hone customisable solutions depending on the size, scope, and specific needs of each client. By broadening our partnership with Oceanwide Expeditions to include on-board management solutions, we’ll be able to provide 360¡ customer insights across each facet of the Resco platform”.
Since 1993, Oceanwide Expeditions has pioneered ship-based explorations deep into the Arctic and Antarctica, connecting passengers with this otherworldly environment through unique voyages that are as comfortable as they are informative. Focusing on wildlife and natureÑon land, at sea, and sometimes below itÑwith a commitment to offering maximum shore time, activities are designed to accommodate a wide range of fitness levels. The friendly international staff ensures that time spent on-board is just as illuminating, with presentations covering fascinating topics ranging from polar science to local history.
Rescompany Systems Ltd provides integrated database management solutions including Central Reservations (CRS), Customer Relationship Management (CRM), Property Management (PMS) and Point of Sale (POS) systems. Capitalising on the executive team’s decades of travel industry experience, Resco is the only platform tailored specifically to meet the precise technical needs of the cruise and travel market. Whether implementing Resco’s complete software suite as a stand-alone platform or integrating its individual modules seamlessly with third-party interfaces, Resco’s intuitive technology provides clients with an ever-evolving 360¡ view of the customer Ð shore to ship and beyond.
For more information
www.oceanwide-expeditions.comÊ
