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IRIS
Food and Beverage Ordering
IRIS

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

About IRIS:

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20%-40% on average.

IRIS solutions are built with hotels and restaurants at the heart of what we do, enabling hoteliers to reach and engage with their guests in a way that suits them, drive average guest spend, and free up staff time with automated processes.

Over the last 12 months several new features have been released to strengthen the capabilities and value that mobile ordering offers operators and guests.

BEST FOR:

Hotel groups (multi-tenanted and multi-outlet) and independent hotels

Contact Details:

Company: IRIS

Location: London, UK

Founded: 2010

Website: https://www.iris.net

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FEATURES

  • Mutli-tenanted and multi-outlet
  • Staff tips & gratuities
  • Calorie display
  • Multiple prices on items
  • Attribute filter
  • Advance ordering
  • Call waitstaff
  • Split bill
  • Discounts & promotions
  • Time slots & item lead times
  • Pay at Table
  • Open Tab
  • Messaging facility to guests and staff

DEPLOYMENT

Cloud

SUPPORT

FAQ, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

IRIS

W Barcelona boosts F&B guest spend by 60% with IRIS’ mobile ordering

The 5-star Barcelona hotel increases guest spend by two-thirds since upgrading and streamlining its mobile ordering capabilities with IRIS’ hospitality app.
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Le Méridien Pasadena Arcadia

Le Méridien Pasadena Arcadia enjoys a 24% increase in F&B revenue thanks to IRIS’ mobile dining

Le Méridien Pasadena Arcadia, part of Aimbridge Hospitality, has embraced evolving customer preferences and technological advancements by implementing IRIS' mobile dining app, resulting in a transformation of their F&B operations...
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IRIS

Mandarin Oriental, Costa Navarino select IRIS’ Digital Ordering app to elevate the guest experience

IRIS has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests to reflect their commitment to delivering exceptional guest experiences. 
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digital guest directory

How to get your digital guest directory fit for the festive season

A hotel’s guest directory is often regarded by guests as a valuable reference tool. Containing all the information they might need during the course of their stay – from hotel...
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AUTHORS

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VIDEOS

IRIS - Manage more orders & drive revenue

IRIS - Elevate the guest experience

IRIS - Serve more guests with fewer resources

IRIS Hotel Guest Apps

IMAGES

Mobile
Mobile
iRIS poolside ordering
IRIS poolside ordering

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