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IRIS
Food and Beverage Ordering
IRIS

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

About IRIS:

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20%-40% on average.

IRIS solutions are built with hotels and restaurants at the heart of what we do, enabling hoteliers to reach and engage with their guests in a way that suits them, drive average guest spend, and free up staff time with automated processes.

Over the last 12 months several new features have been released to strengthen the capabilities and value that mobile ordering offers operators and guests.

BEST FOR:

Hotel groups (multi-tenanted and multi-outlet) and independent hotels

Contact Details:

Company: IRIS

Location: London, UK

Founded: 2010

Website: https://www.iris.net

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FEATURES

  • Mutli-tenanted and multi-outlet
  • Staff tips & gratuities
  • Calorie display
  • Multiple prices on items
  • Attribute filter
  • Advance ordering
  • Call waitstaff
  • Split bill
  • Discounts & promotions
  • Time slots & item lead times
  • Pay at Table
  • Open Tab
  • Messaging facility to guests and staff

DEPLOYMENT

Cloud

SUPPORT

FAQ, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

Make a splash this summer: 10 ways mobile ordering transforms poolside profitability

When the sun is shining and your poolside is buzzing, expectations are high. Guests want to relax, unwind, and enjoy seamless service – without ever leaving their lounger.
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Marc & Rose Hospitality partners with IRIS to grow F&B revenue and reduce labour demand with mobile ordering

American hotel group Marc & Rose Hospitality has reported a 15% year-on-year increase in F&B revenues across two of its properties, following its partnership with IRIS
Read more

Mandarin Oriental Savoy, Zurich elevates in-room dining with IRIS, driving 27% higher guest spend

Mandarin Oriental Savoy, Zurich, the five-star hotel located in the heart of Switzerland’s largest city, has elevated its in-room dining experience through
Read more

Score big during FIFA World Cup 2026: How hotels can maximise revenue with Mobile Ordering

How digital ordering technology helps hotels meet surging demand, expand service areas and increase F&B spend during the world’s biggest sporting event
Read more

AUTHORS

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VIDEOS

IRIS – Manage more orders & drive revenue

IRIS – Elevate the guest experience

IRIS – Serve more guests with fewer resources

IRIS Hotel Guest Apps

IMAGES

Mobile
IRIS poolside ordering

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