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IRIS
Food and Beverage Ordering
IRIS

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

About IRIS:

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

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Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20%-40% on average.

IRIS solutions are built with hotels and restaurants at the heart of what we do, enabling hoteliers to reach and engage with their guests in a way that suits them, drive average guest spend, and free up staff time with automated processes.

Over the last 12 months several new features have been released to strengthen the capabilities and value that mobile ordering offers operators and guests.

BEST FOR:

Hotel groups (multi-tenanted and multi-outlet) and independent hotels

Contact Details:

Company: IRIS

Location: London, UK

Founded: 2010

Website: https://www.iris.net

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FEATURES

  • Mutli-tenanted and multi-outlet
  • Staff tips & gratuities
  • Calorie display
  • Multiple prices on items
  • Attribute filter
  • Advance ordering
  • Call waitstaff
  • Split bill
  • Discounts & promotions
  • Time slots & item lead times
  • Pay at Table
  • Open Tab
  • Messaging facility to guests and staff

DEPLOYMENT

Cloud

SUPPORT

FAQ, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

IRIS

IRIS expands mobile ordering partnership with Coury Hospitality to enhance guest experience

IRIS, the global provider of mobile F&B and guest experience platforms for the hospitality sector, today announces it has partnered with Coury Hospitality
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IRIS

Mandarin Oriental Al Faisaliah, Riyadh elevates luxury hospitality with IRIS Mobile Ordering

Mandarin Oriental Al Faisaliah, Riyadh, a beacon of luxury and innovation in the heart of Saudia Arabia, has partnered with IRIS
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IRIS

Kimpton Santo Hotel launches all-in-one digital experience with IRIS

The Kimpton Santo Hotel, the recently opened luxury hotel in downtown San Antonio, Texas, has partnered with the global mobile ordering experts at IRIS to provide guests and staff with...
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IRIS

Top 10 ways to transform your hotel Guest Directory into Guest Revenue

In the same vein as your website and social media platforms, the Guest Directory can be just as valuable in terms of functioning as your ‘shop window’
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AUTHORS

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VIDEOS

IRIS - Manage more orders & drive revenue

IRIS - Elevate the guest experience

IRIS - Serve more guests with fewer resources

IRIS Hotel Guest Apps

IMAGES

Mobile
Mobile
iRIS poolside ordering
IRIS poolside ordering

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