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IRIS
Food and Beverage Ordering
IRIS

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

About IRIS:

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20%-40% on average.

IRIS solutions are built with hotels and restaurants at the heart of what we do, enabling hoteliers to reach and engage with their guests in a way that suits them, drive average guest spend, and free up staff time with automated processes.

Over the last 12 months several new features have been released to strengthen the capabilities and value that mobile ordering offers operators and guests.

BEST FOR:

Hotel groups (multi-tenanted and multi-outlet) and independent hotels

Contact Details:

Company: IRIS

Location: London, UK

Founded: 2010

Website: https://www.iris.net

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FEATURES

  • Mutli-tenanted and multi-outlet
  • Staff tips & gratuities
  • Calorie display
  • Multiple prices on items
  • Attribute filter
  • Advance ordering
  • Call waitstaff
  • Split bill
  • Discounts & promotions
  • Time slots & item lead times
  • Pay at Table
  • Open Tab
  • Messaging facility to guests and staff

DEPLOYMENT

Cloud

SUPPORT

FAQ, Email, Phone

TRAINING

In Person, Live Online, Webinars, Documentation, Videos

ARTICLES

IRIS

Top 10 ways to transform your hotel Guest Directory into Guest Revenue

In the same vein as your website and social media platforms, the Guest Directory can be just as valuable in terms of functioning as your ‘shop window’
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IRIS

The Westin Resort Nusa Dua’s partnership with IRIS delivers 30% increase in guest spend

IRIS, a global leader in digital F&B, guest directory, and concierge solutions for hotels, is thrilled to announce that The Westin Resort Nusa Dua, Bali.
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IRIS

IRIS’ Digital Ordering chosen by The Hoxton, Poblenou to boost F&B revenue and free up staff time

IRIS, a global market leader in digital F&B ordering and concierge solutions for hotels, has been selected by The Hoxton, Poblenou to provide guests with a modern, accessible means of...
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IRIS

IRIS unveils new features to drive mobile order volumes and guest engagement

New additions to the IRIS platform have been developed to build mobile ordering capabilities, enhance the guest experience and reduce manual processes for staff
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AUTHORS

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VIDEOS

IRIS - Manage more orders & drive revenue

IRIS - Elevate the guest experience

IRIS - Serve more guests with fewer resources

IRIS Hotel Guest Apps

IMAGES

Mobile
Mobile
iRIS poolside ordering
IRIS poolside ordering

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