Omni Hotels & Resorts is pleased to announce the appointment of Vince Parrotta as its new Chief Operating Officer. With over 40 years of operations experience, Parrotta brings a wealth of expertise from his previous role as President, Hotel Operations – Americas at Four Seasons Hotels and Resorts. This strategic move comes as Omni embarks on its first brand refresh in over a decade, aiming to provide elevated guest experiences amidst significant growth to its diverse portfolio.
In this newly created position at Omni, Parrotta will oversee hotel operations as well as related brand and guest experience roles.
“The timing is right for us to add a COO to our leadership team as we double down on our commitment to elevating our brand and elevating the guest experience,” said Omni President Kurt Alexander. “Vince’s tenure leading operations for Four Seasons with a keen focus on quality ensures he will immediately be a key resource for our brand.”
Known for his dedication to service excellence, Parrotta has a proven track record in operational management. During his 24-year tenure at Four Seasons, he held leadership positions across the country including Scottsdale, Jackson Hole, Aviara, Las Vegas and Chicago.
The appointment of Parrotta is particularly significant as Omni Hotels & Resorts has committed $1.5 billion in portfolio enhancements over the next five years and as it amplifies its focus on training and service.