Playa Hotels & Resorts, the owner and operator of all-inclusive resort properties under brands such as Hyatt, Hilton, Jewel Resorts and Panama Jack Resorts in Mexico and the Caribbean, has announced the appointments of Carlos Fresco to General Manager of Jewel Runaway Bay Beach & Golf Resort.
In his new position, Fresco will be responsible for optimising operations at the resort and further enhancing service quality and guest relations. Fresco’s appointment is part of Playa Hotels & Resorts’ larger employee growth model, a companywide initiative to ensure each team member’s success and advancement.
“We are pleased to see such dedicated members of the Playa family grow within our own portfolio of all-inclusive resorts,” said Alex Stadlin, Playa’s Chief Operating Officer. “Carlos has excelled in his leadership role to date and has demonstrated a superior ability to oversee the operations, budget and business development of our high-end resorts while motivating teams to deliver the highest levels of guest satisfaction. We are confident that his experience and skills will play a crucial role in strengthening the already stellar reputation of the Jewel brand in Jamaica.”
Carlos Fresco has been part of the Playa Hotels & Resorts family since 2014. Most recently, Fresco was the hotel manager at Hyatt Ziva Los Cabos in Los Cabos, Mexico, where he managed the day-to-day operations of the resort. He was also part of the team that oversaw the opening of Hyatt Ziva and Hyatt Zilara Rose Hall in Montego Bay, Jamaica.
Fluent in six languages, Fresco earned a hotel management degree from Cornell University and a master’s degree from the Pontificia Universidad Católica Madre y Maestra in the Dominican Republic that focused specifically on all-inclusive properties.
