Radisson Hotel Group’s has partnered with Etraveli Group to introduce a new booking service – “Radisson Flights” – complementing the Group’s offering, helping to further enhance the guest experience through advanced and seamless digital solutions.
To expand its booking and hospitality offerings, Radisson Hotel Group has forged a strategic partnership with Etraveli Group, a leading tech platform for selling flights. By leveraging Etraveli Group’s vast global network, guests can access the best flight options at competitive prices, accessible via Radisson Hotel Group platform. Launching in 13 countries1, the new service not only strengthens Radisson Hotel Group’s digital capabilities but also elevates the guest experience by offering a more comprehensive and convenient booking solution, making travel planning easier and more efficient than ever before.
After a strong start to H1 2024 with significant milestones achieved across its global brand portfolio, this offering reinforces Radisson Hotel Group’s commitment to enriching the guest experience. A key benefit of this service, powered by Etraveli Group’s innovative technology, is that it enhances the customer service experience by allowing guests to directly book flights whilst also booking a hotel. By offering flight bookings alongside hotel reservations, guests save valuable time when planning trips. They will also benefit from automated booking services, instant availability updates and immediate rate information for various flights via an online platform.
Commenting on the new product launch, Eric De Neef, Global Chief Commercial Officer at Radisson Hotel Group, shared: “We are excited to announce our partnership with Etraveli Group, which marks a significant leap in our digital evolution. By integrating Etraveli Group’s advanced flight booking technology into our services, we’re improving our guests’ travel experience. This collaboration aligns perfectly with our commitment to innovation and guest satisfaction. We are excited to offer our guests efficient access to a global network of flights, all while continuing to lead the way in digital innovation and transformative guest experiences.”
“We are thrilled to partner with Radisson Hotel Group to provide guests seamless access to global flights. This collaboration combines Etraveli Group’s leading technology with Radisson Hotel Group’s commitment to exceptional guest experiences. By launching these services in 13 key markets, we are excited to offer customers simple, streamlined booking services right at their fingertips, making travel planning more efficient and enjoyable.” said Johan Elwin, Chief Commercial Officer at Etraveli Group.
Radisson Hotel Group continues to be a pioneer in digital innovation and the latest partnership with Etraveli Group is testament to its commitment to extending its leading digital products and services. Looking ahead, the Group plans to roll out the integrated flight and hotel booking service across its global portfolio in order to provide the best hospitality services for guests.
