Hilton achieves landmark performance in Asia Pacific

 width=In 2017ÊHilton achieved landmark growth and expansion inÊAsia Pacific, while introducing industry-leading guest innovations and being recognized as one ofÊAsia’sÊbest multinational workplaces. Having recently appointedÊAlan WattsÊas its new Executive Vice President & President,ÊAsia PacificÊandÊQian JinÊas the first Area President forÊGreater ChinaÊ&ÊMongolia, the company is looking ahead to an even bigger year in 2018. ÊÊ

The year marked extensive expansion in the region with the opening of more than 40 hotels, including theÊ100thÊhotel inÊChinaÊand theÊ200thÊhotel inÊAsia Pacific, plus the introduction of the Curio Collection by Hilton brand inÊChinaÊandÊAustralia. The company’s strong workplace culture, which includes the launch last year ofÊThrive@Hilton, was rewarded byÊGreat Place to WorkÊawards in key countries andÊAsia-wide. Meanwhile, having welcomed more than 10 million guests throughout the year, 2017 saw the roll-out of the revolutionary Digital Key, continuing the company’s legacy of guest innovation in the industry.

 

APAC Growth Highlights

  • Expanded Hilton’s footprint throughout the region with more than 40 hotel openings, driving strong growth across the portfolio of 14 brands, including the launch ofÊConradÊOsaka,ÊHilton Garden Inn Singapore SerangoonÊand Hilton Mandalay.
  • Opened theÊ100thÊhotel inÊChina, Hilton Quanzhou Riverside, and theÊ200thÊhotel inÊAsia Pacific, Waldorf Astoria Chengdu.
  • With 220 hotels in operation by year-end and 415 hotels in the pipeline, Hilton is one of the fastest-growing global hospitality companies inÊAsia Pacific, with nearly one-quarter of rooms under construction carrying a Hilton flag.
  • Signed 164 deals, spanning 30,000 rooms, with highlights including the first Canopy by Hilton in the region, a landmark portfolio deal comprising six hotels inÊSri Lanka, four significant approvals inÊVietnam and more than 100 deals inÊChinaÊincluding the company’s return toÊTaiwanÊwith Hilton Taipei.

Customer Innovations

  • Following an enhancement of Hilton Honors benefits, Hilton now has eight million Hilton Honors members inÊAsia Pacific.
  • Introduced Digital Key toÊSingapore,ÊChinaÊandÊJapan.
  • Rolled outÊ”Meet with Purpose”Êacross hotels inÊAsia Pacific, to offer meeting and event clients a mindful, sustainable and well-balanced meeting experience.

World’s Best Workplace

  • More than 48,000 Team Members inÊAsia PacificÊacross Hilton’s corporate offices and portfolio of owned/leased, managed and franchised hotels.
  • Recognised as one ofÊAsia’sÊBest Multinational Workplaces by Great Place to Work, building on wins inÊAustralia,ÊIndia,ÊSri LankaÊandÊChina.
  • Celebrated the first graduates of the Hilton Vocational Training Center, who gained full-time employment with Hilton in the developing market ofÊMyanmar.
  • Continued to create opportunities with a focus on diversity and inclusion through Women in Leadership programs.
    Rolled outÊThrive@Hilton, an employee value proposition that enables Team Members to grow and flourish inÊbody,Êmind andÊspirit. Hilton has worked with the experts at Thrive Global, to create the benefits and programs that matter most to Team Members.
  • Released theÊ2017 Global Youth Wellbeing Index, in partnership with International Youth Foundation, at the United Nations Youth Assembly. The Global Youth Wellbeing Index is designed to facilitate global action, elevating youth needs and opportunities while encouraging young people’s participation on national and global agendas.
  • Partnered with the China Foundation for Poverty AlleviationÊto support 60 youth-led charity societies in universities acrossÊChinaÊto impact their local communities.
  • Strengthened communities through Global Week of Service and disaster relief efforts, including the response to the earthquake in Jiuzhaigou,ÊChina.
  • Eliminated the use of plastic bottles at all meetings, events, gyms and spas in all Hilton hotels inÊChina, preventing 13 million plastic bottles of waste annually.

In 2018, Hilton is set to continue its rapid expansion, including the opening of Waldorf Astoria Bangkok, marking the luxury brand’s arrival inÊSouth East Asia. Already this year the company has opened its second luxury property inÊIndia, Conrad Bengaluru. Having enhanced its leadership team inÊChinaÊin 2017, the company has also recently appointedÊNavjit AhluwaliaÊas Senior Vice President and Country Head,ÊIndia.

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