IRIS, a global market leader in digital F&B, guest directory and concierge solutions for hotels and restaurants, has partnered with Hotel Kimpton De Witt (part of the Lore Group and IHG) to bring a new era of digital guest experiences to life with the launch of IRIS’s mobile F&B ordering platform in their co-working space, Café Celia.
Hoteliers explain the benefits of guest feedback
You know your hotel intimately. You know where to sit to get the best winter sunshine, you know where the dirty laundry is stored (literally), but you don’t know what it’s like to be a guest at your property. You simply can never experience the hotel the way your guests do.
InterparkTriple selects Sabre GDS to boost growth and drive inbound tourism to South Korea
Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced a new long-term, strategic partner agreement with InterparkTriple.
Bookboost launches a new AI-powered Unified Inbox and email ticketing system
Bookboost, the industry-leading hospitality CRM platform, launched a new Unified Inbox powered by AI and an email ticketing system to capture all incoming guest communication, drive powerful insights, and make processes more efficient.
Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference
Cloudbeds, the premier hospitality management platform, is set to usher in the era of ‘decision intelligence’ for the hospitality industry at its upcoming Passport User Conference on October 23, with the unveiling of Cloudbeds Intelligence.
Time-Saving Tools: 5 Must-Have Technologies for Your Hotel
New technology is coming out every year in hospitality. Many hoteliers are benefiting greatly from it by using tech to streamline processes and free up valuable time and resources.
SABA Hospitality’s product suite cuts Royal on the Park’s costs by 90%
SABA Hospitality Digital Compendium & Mobile Ordering Solution at Royal on the Park Hotel & Suites, Brisbane.
Golf by Journey: driving commercial success for UK resorts
Hotel technology company Journey is teeing up golf resorts for commercial success with their new Golf module, part of Journey’s Experience Management System (EMS).
Cash in Hand: Examining the role Hotel PMS plays in digital tipping and employee rewards
Tipping is an integral part of North American service culture, but it has always had challenges in hospitality.
Navigating the complex world of conversational AI – part 4
Over the past couple of months, we’ve explored the evolving role of conversational AI in hospitality, particularly focusing on Annette, The Virtual Hotel Agent™ by Travel Outlook.





