So you have been tasked with being responsible for running your hotel’s Facebook and Instagram (aka Meta) accounts, you have a social media plan
5 guest segments every hotel group should be using in their email campaigns
Last month your team sent a summer promotion to all 15,000 contacts in the database. Same subject line, same offer, same message for everyone
The Ringing Phone: Why your front desk is overwhelmed and how voice AI restores peace
Guest calls for towels, maintenance, or room service are overwhelming front desk teams. SABA’s Voice AI Assistant integrates with your PABX to handle
What hospitality leaders need to know about AI adoption
Stephanie Smith of Cogwheel recently joined an incredible panel at the Female Founders in Hospitality Summit in New York, moderated by Saadiq Rodgers-King
TikTok is now a travel booking platform — Are hotels ready?
The only thing more valuable than having someone’s attention is getting them to do something with it, and TikTok has mastered both.
Not more, but different: The real distinction between luxury and ultra-luxury
Luxury and ultra-luxury are often used interchangeably in hospitality, but the difference between the two is not simply a matter of degree, it is a difference in intent.
Listen Up: What your hotel staff is trying to tell you
Although, depending on the day, the prognosis could read, “Tilt! Wobble, stable”, it’s a matter of perspective. My perspective comes from the “hotel consultancy”
The hidden reason your hotel can’t find the right leader
Challenge: Hotel Search for General Manager
Your guests keep asking the same ten questions. Here’s the fix for serviced apartments.
Serviced apartments have embraced self-check-in like no other segment in hospitality. Keyless entry, automated access codes, digital welcome guides.
From Paper Chaos to Seamless Experiences: How an activity booking module transforms hotel operations & guest satisfaction
Paper sign‑up sheets, double bookings, and missed upsells cost hotels time and revenue. Discover how SABA Hospitality’s Activity Booking Module eliminates
