Experts from global hospitality technology company Avvio and yield management business HotelPartner will be on neighbouring stands at this year’s World Travel Market (WTM) London, the leading global travel trade show.
Guest expectations, satisfaction & Social Media
If your end goal is hotel guest satisfaction, then your journey begins with their expectations. When booking a hotel room, guests have expectations that are determined by various factors such as the images of your property that are on the web, reviews that other guests have left you, the descriptions you have, etc. All you have to do is manage, and eventually exceed these expectations and guest satisfaction is guaranteed. And we are here to tell you how social media plays a pivotal role in determining and managing expectations as well as increasing hotel guest satisfaction.
Avvio and Criton technology sponsors at Independent Hotel Show
Following a successful year, global hospitality technology company Avvio and guest experience app developer Criton are returning as technology sponsors to this years’ Independent Hotel Show.
Fleming’s Hotels implements Cendyn’s eInsight CRM platform across their hotel group
Fleming’s Hotels, a modern leader in the business & leisure hospitality marketplace in Germany, has selected Cendyn, the leading hotel sales, and CRM provider, as the group’s CRM technology partner.
New Board of Directors for Bidroom
Bidroom, the world’s fastest-growing OTC (Online Travel Community), has announced the expansion of the group’s board of directors. Experienced hoteliers and investors Bas Tolmeijer, Francesco Monaco and John Stoffers are joining the board.
Star Micronics showcases unique POS printer at The Restaurant Show 2018
At The Restaurant Show 2018 (1 – 3 October 2018, Olympia, London), international POS printer manufacturer Star Micronics will be demonstrating on Stand GM32 how it leads the field in POS innovation for hospitality with the first POS printer, mC-Print™, offering 5 traditional and unique interfaces and 2 USB host ports for multiple peripheral hub functionality.
ICHM Adelaide, Australia launch Master of International Hotel Management (Swiss Hotel Association)
The International College of Hotel Management (ICHM) offer a Master of International Hotel Management (Swiss Hotel Association) – MIHM (SHA) which is a two year (four semester) full-time course.
Latin American giant TOTVS signs on as SiteMinder’s 250th PMS connectivity partner
The largest enterprise technology company in Latin America, TOTVS, has entered into a partnership with SiteMinder to become the 250th property management system (PMS) provider that will connect into SiteMinder’s market-leading hotel guest acquisition platform.
Meriton Suites partners with ReviewPro
Meriton Suites have partnered with ReviewPro to centralize the management of online reviews. The group put great value upon guest experience and recognize the vital importance of online reputation and guest reviews. ReviewPro was chosen because the group wanted to centralize feedback, and also have the ability to streamline and track follow up tasks according to department.
Cendyn is North America’s leading hotel CRM technology provider & data driven marketing agency for 2018, as voted by prestigious World Travel Awards
Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as North America’s Leading Hotel CRM Technology Provider and North America’s Data Driven Marketing Agency for 2018. The prestigious World Travel Awards recognizes companies, organizations and brands that push the boundaries of hospitality industry excellence.
