Chatbot Messaging or Just Messaging – What’s the Difference?
Now that the hospitality industry is warming up to the idea of guest messaging, chatbots are appearing. So, what is then the difference between messaging and chatbot messaging?
Hotelogix announces contactless capability for guests, compliance with COVID-19 guidelines for Hotels
Hotelogix Cloud PMS comes with its first fully integrated, contactless solution Xperium from Repup. This platform allows guests to perform all check-in related activities from the ease of their own device without having to interact face to face with any hotel staff.
OTA Insight shapes the future of real-time market intelligence with Market Insight
Market Insight captures hotel booking intent in real-time to guide recovery and uncover new revenue opportunities for hoteliers and revenue managers ahead of the competition.
Opening Hotels Safely
The coronavirus pandemic has blindsided the hotel industry in a way that nobody could have predicted until it was too late. Here’s how digital technology can minimize the spread of bacteria and viruses in hotel rooms.
Using digital menus for hotel room service to prevent the spread of COVID-19
How do you cater to the needs of hundreds of guests when they’re required to sit at least 6 feet apart? What’s more, how can you fit all those people in your dining room? And how can you cater to guests that are still anxious about contracting COVID-19?
Hotel-Casinos: Get ready for re-opening
Several hotel-casinos across the states in the US are re-opening this week, offering a glimpse of how the industry will recover amid social distancing. Cendyn shares Hotel-Casino Crisis Survival Guide.
Creating a website that converts: The hotelier’s guide to direct booking
In a post-COVID landscape, travellers want greater flexibility than ever before, including the ability to adjust plans as situations change. By delivering that seamless, flexible experience, hotels can use this opportunity to capture customer loyalty and future bookings.
Using digital technology to reduce the risk of your hotel staff spreading viruses
Travel desires outweigh safety concerns for the post-COVID hotel guest
New research by SiteMinder has found that safety concerns among travellers in Australia, Germany and the United States are not enough to deter domestic holiday plans this year.











