New data from SiteMinder, the global hotel industry’s leading guest acquisition platform, reveals a fast-growing shift toward last-minute travel among local holidaymakers in light of the uncertainty created by COVID-19.
Tips to improve your hotel occupancy post-COVID
It is time that hotels make things work strategically, because, considering the dangers of the pandemic, people want to be as safe as possible.
Four tips to successfully adapt front office operations in times of COVID
What hoteliers need to reconsider in their operations, especially how staff are interacting with guests.
What does having a clear communication strategy mean today?
What hotels should be doing to take control of the situation in order to become a trusted property for guests to travel to.
David Deng named General Manager for HRS China
David will lead the China team and continue to develop, maintain, and expand its product and service portfolio.
Italian hotel guests will arrive at the last minute
A new study by SiteMinder reveals an increased preference for spontaneity among Italy’s local travellers, a segment currently crucial to the country’s accommodation industry as international travel continues to rebuild.
Royal Air Philippines selects Sabre as its preferred distribution partner
Sabre a new distribution partnership with fast-growing regional carrier Royal Air Philippines to enable the airline to power future revenue growth while reaching new, high-yield market segments.
Why hotel chatbots are the next big thing in customer service
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable and more self-sufficient.
Sabre renews strategic, long-term distribution agreement with Air New Zealand
Under the renewed agreement, Sabre will continue to distribute global Air New Zealand content to hundreds of thousands of travel agents and thousands of corporations globally through its extensive travel marketplace.
Onyx CenterSource launches contactless virtual card solutions
irtual credit card payments allow sensitive data to remain anonymous and secure when payments are made. In addition to enhanced security, this payment method also allows for increased control over the transaction and streamlined, contactless payment.
