A luxury urban resort in the heart of Xian, capital of Shaanxi province, The Gran Meliá Xian offers 389 rooms, including 54 suites, all with large windows and views of the gardens and lake.

The money-back guarantee has honored millions of dollars in free room nights, but saved millions more as team members solved issues before they become problems.

New report finds training a worthwhile expenditure in the hospitality industry as it reduces turnover, fosters a more skilled workforce and provides a better customer experience.

Luxury cruise ships lead all “accommodations” booked by luxury travel agents followed by 5-star hotels/resorts and boutique hotels.

The addition of 10 new properties with 1,088 rooms will take the tally of properties operating under Wyndham Hotel Group brands to 43 with approximately 4,841 rooms.

Bianchi, a 17-year hospitality industry veteran who has served in hotels in New York City, Long Island and Baltimore, will oversee all aspects of the hote

The 23-year industry veteran was previously the General Manager for Jetwing Indochina Hotels, a joint venture between Jetwing Group and Thien Minh Group.

Singh joins Mövenpick Hotel Jumeirah Beach from a four-year stint at Millennium & Copthorne – Dubai and Abu Dhabi.

Kauffman joined Marriott in 1977 as a sales manager and will retire after 37 years in various leadership roles at the hotel, regional and corporate levels.