Survey finds dirty hotel rooms and uncomfortable beds annoy guests the most. Perhaps surprisingly, dated decor was not a major issue.
JW Marriott debuts first resort in India
The 115-room JW Marriott Mussoorie Walnut Grove Resort & Spa has opened in the heart of the Himalayas.
DoubleTree by Hilton enters China’s Qinghai Province
Sitting in the foothills of the Kunlun Mountain Pass on the Tibetan Plateau, the 112-room hotel is the first internationally-branded hotel in Golmud.
Larry Magor new MD at Omni La Costa Resort & Spa
With extensive management experience and successes at upscale resort properties across the U.S. and the Caribbean, Magor oversees all operations of the 400-acre property.
Chanelle Garvey new Sales and Marketing Director at Sofitel Bangkok Sukhumvit
Garvey has spent the previous seven years directing the sales and marketing efforts at the Sofitel Brisbane Central and then the Sofitel Philippine Plaza Manila.
Cindy Racco named Resort Manager at Four Seasons Resort Hualalai
Fresh from the challenge of the rebranding and opening of Four Seasons Resort Rancho Encantado Santa Fe, 20-year industry veteran makes the familiar move from desert to ocean.
Jean-Marc Michel new GM at Shangri-La’s Rasa Ria Resort, Kota Kinabalu
Prior to this appointment, he served as GM at Kempinski Seychelles Resort, Le Mirador Kempinski Lake Geneva and Constance Ephelia Resort Seychelles.
Allure Caramel, by Karisma debuts in Belgrade
Allure Caramel represents Allure Hotels’ first property in Europe and third property within the brand’s emerging portfolio of boutique city hotels that reflect the culture of each destination.
Deep Blue Apartments appoints Steve Thorne as MD – Flying Butler brand
Thorne most recently was at Jumeirah Hotels and Resorts, as Director of Sales and Marketing and has also worked with Ascott, Oakwood Worldwide, City Apartments and Staybridge Suites.
Meredith Macfarlane named GM of Four Seasons Resort Rancho Encantado Santa Fe
A Four Seasons employee since 2007, Macfarlane was Director of Rooms, then Hotel Manager at Four Seasons Hotel Toronto before her appointment as Hotel Manager at Beverly Wilshire


