By Brett Patten: Hospitality can be felt in many ways by your guests and can come through in the most unlikely aspects and encounters.

Peeters joins Rezidor from Westbridge Europe where he held the position of Managing Director. He was also a board member of the IHG Europe Owners’ Association.

The 176-room hotel is the first Hyatt Place in the gateway city of Delhi National Capital Region (NCR) and the second Hyatt Place in India.

With extensive management experience and successes at upscale resort properties across the U.S. and the Caribbean, Magor oversees all operations of the 400-acre property.

Garvey has spent the previous seven years directing the sales and marketing efforts at the Sofitel Brisbane Central and then the Sofitel Philippine Plaza Manila.

Fresh from the challenge of the rebranding and opening of Four Seasons Resort Rancho Encantado Santa Fe, 20-year industry veteran makes the familiar move from desert to ocean.

van der Wal’s appointment follows the decision of Duncan O’Roukre to step down from the role to consider other career opportunities.

The rollout begins: Loyalty program members with smartphone apps will be the first to use keyless room entry at select properties.

The agreement between Nor 1 and Palazzo Versace promises to help the hotel enhance guest experience, and build ADR and RevPAR.

By Georgia Gray: Retain employees by making sure they are highly engaged. It’s challenging, but will yield positive performance results to your bottom line.